Ignorant vs Wrong

Lance Accountability, Discipline, Ideas, Leadership, Simplicity Leave a Comment

In 2012, Apple released its “Maps” app to try to keep its loyal users from leaving its Cupertino-centered universe and using the mapping wonder of its rival, Google Maps. The epic fail of the Maps release instantly became evident. Beyond the obvious technical glitches of the melting cities and missing images, there was a much more fundamental problem: wrong directions. In …

People Matters

Lance Leadership, People 1 Comment

It would be a crime on the high seas if a ship’s captain threw crew members overboard instead of cargo in an attempt to lighten the ship in the midst of a storm. Yet, corporations do this so routinely (routinely … routinely … routinely … routinely) that it is news when it doesn’t happen: Oh wait …   This isn’t a post saying layoffs are evil and …

Holiday Tomatoes

Lance Ideas, Integrity, Leadership, People Leave a Comment

Gold foil wrapper … snowflake graphics … “LIMITED EDITION” … of course you’re buying those special Christmas cherry tomatoes over the ones in the nondescript green plastic basket, right? If you think both the question and the packaging effort are ridiculous because there’s nothing particularly Christmas-y about cherry tomatoes, you’re quite right. And you’re missing the point. The logic of a …

Those 3 Little Words

Lance Accountability, Integrity, Leadership Leave a Comment

Dark insecurities forever whisper in our ear. Fear of exposure to vulnerability climbs in the driver’s seat of our mind: “Shields up! Cloaking device activated!” All of a sudden, the people we need to connect with the most are presented with an image — not of us, but of the mask we hide behind. Once this process is set in …

Good, but Great?

Lance Excellence, Leadership Leave a Comment

In Jim Collins’ seminal work, Good to Great, he and his team applied a rigorous, follow-the-evidence research method in order to answer a single question: what separated the good (and even very good) companies from the select few that became truly great over the long haul? While Collins and his team identified several factors, the answer starts at the top …