Squeezing the Trust Out of Life

Lance Discipline, Integrity, Leadership Leave a Comment

The task of holding water in your hands demands calm, relaxed, open hands. Brute force and a tight grip are utterly counterproductive to the effort. People are no different. Whereas Trust and Persuasion create a relational flywheel that makes trust and persuasion easier the next time, Control and Coercion/Manipulation create the opposite effect. Each iteration in that direction becomes less effective, requiring even more brute …