Good, but Great?

Lance Excellence, Leadership Comments

Reading Time: 3 minutesIn Jim Collins’ seminal work, Good to Great, he and his team applied a rigorous, follow-the-evidence research method in order to answer a single question: what separated the good (and even very good) companies from the select few that became truly great over the long haul? While Collins and his team identified several factors, the answer starts at the top …

Roots

Lance Excellence, Integrity Comments

Reading Time: 3 minutesRecently our family spent the weekend in a cabin in the woods of Hocking Hills in south-central Ohio. As we hiked through the 150-foot-deep gorge that houses Old Man’s Cave, we came across a massive tree. Actually, it was a pair of trees, growing closely together. The height of the trees was enormous, so much so that the only way to …

The 1 Thing Every Organization Should Learn From The New England Patriots

Lance Excellence, Forbes Comments

Reading Time: 5 minutesOriginally posted at Forbes.com A full disclosure of partisan bias at the start: As a lifelong fan of the Denver Broncos, it goes against my mental grain to acknowledge anything positive about the New England Patriots beyond their obvious success. In the first post-9/11 Super Bowl, I rooted for their improbable upset as the appropriately-named patriotic underdogs of Super Bowl XXXVI. But, …

Leading to the Test

Lance Excellence, Forbes, Integrity, Leadership Comments

Reading Time: 4 minutesOriginally posted at Forbes.com Teaching to the test It is a four-word phrase that is as much a curse for teachers who mutter in frustration amongst themselves as it is for parents who complain about it in frustration on social media. The well-known cycle that has led to the well-documented antipathy for this is as follows: Institute a simple set of numerical …

The Focusing Power of “No”

Lance Discipline, Excellence Comments

Reading Time: 2 minutesI just love this. We also established very clearly from the start that we’d never allow a customer to pay us more than that top-tier price. Not even for a customized version of Basecamp for a massive enterprise company that’s offering to throw $100,000 our way. We would never waver from our mantra: If you’re a big company with special …