Ignorant vs Wrong

Lance Accountability, Discipline, Ideas, Leadership, Simplicity Comments

Reading Time: 3 minutesIn 2012, Apple released its “Maps” app to try to keep its loyal users from leaving its Cupertino-centered universe and using the mapping wonder of its rival, Google Maps. The epic fail of the Maps release instantly became evident. Beyond the obvious technical glitches of the melting cities and missing images, there was a much more fundamental problem: wrong directions. In …

Constrain Yourself!

Lance Discipline, Simplicity Comments

Reading Time: 2 minutesSo you’ve got this aspiration — to create/build/fix/write/paint/draft/deliver that THING that will solve the problem, generate the opportunity, earn the promotion, win the account. But you haven’t done it yet, and the reasons why all point in the same general direction. If only you had more — time money resources staff freedom inspiration support tools But if creating something of …

The Focusing Power of “No”

Lance Discipline, Excellence Comments

Reading Time: 2 minutesI just love this. We also established very clearly from the start that we’d never allow a customer to pay us more than that top-tier price. Not even for a customized version of Basecamp for a massive enterprise company that’s offering to throw $100,000 our way. We would never waver from our mantra: If you’re a big company with special …