Image Credit: Aviation Performance Solutions

The Expectations Stall

Lance Accountability, Ideas, Leadership, People Leave a Comment

This post is longer and more detailed than what I normally publish here. Hopefully, you will enjoy learning something different, which will give a deeper insight into the more familiar, and therefore make this post worth the extra time. Grab yourself a cup of coffee and get comfy… I’ve been thinking a lot over the last year about the way Expectations, …

On Disagreement

Lance Accountability, Communication, Ideas, Integrity, Leadership Leave a Comment

A few thoughts and observations about Disagreement — what it is, what it’s not, and why it matters. The pdf version of what follows is available here. Feel free to download it and use it however you wish. NOTES 1 – The banalities and absurdities of being a modern corporate employee were hilariously brought to life on TV with The Office …

Ignorant vs Wrong

Lance Accountability, Discipline, Ideas, Leadership, Simplicity Leave a Comment

In 2012, Apple released its “Maps” app to try to keep its loyal users from leaving its Cupertino-centered universe and using the mapping wonder of its rival, Google Maps. The epic fail of the Maps release instantly became evident. Beyond the obvious technical glitches of the melting cities and missing images, there was a much more fundamental problem: wrong directions. In …