Image Credit: Aviation Performance Solutions

The Expectations Stall

Lance Accountability, Ideas, Leadership, People Comments

Reading Time: 12 minutesThis post is longer and more detailed than what I normally publish here. Hopefully, you will enjoy learning something different, which will give a deeper insight into the more familiar, and therefore make this post worth the extra time. Grab yourself a cup of coffee and get comfy… I’ve been thinking a lot over the last year about the way Expectations, …

On Disagreement

Lance Accountability, Communication, Ideas, Integrity, Leadership Comments

Reading Time: 6 minutesA few thoughts and observations about Disagreement — what it is, what it’s not, and why it matters. The pdf version of what follows is available here. Feel free to download it and use it however you wish. NOTES 1 – The banalities and absurdities of being a modern corporate employee were hilariously brought to life on TV with The Office …

Ignorant vs Wrong

Lance Accountability, Discipline, Ideas, Leadership, Simplicity Comments

Reading Time: 3 minutesIn 2012, Apple released its “Maps” app to try to keep its loyal users from leaving its Cupertino-centered universe and using the mapping wonder of its rival, Google Maps. The epic fail of the Maps release instantly became evident. Beyond the obvious technical glitches of the melting cities and missing images, there was a much more fundamental problem: wrong directions. In …

Those 3 Little Words

Lance Accountability, Integrity, Leadership Comments

Reading Time: 2 minutesDark insecurities forever whisper in our ear. Fear of exposure to vulnerability climbs in the driver’s seat of our mind: “Shields up! Cloaking device activated!” All of a sudden, the people we need to connect with the most are presented with an image — not of us, but of the mask we hide behind. Once this process is set in …

What Is the Point…

Lance Accountability, Leadership, Simplicity Comments

Reading Time: 2 minutes… of this team meeting? — Is there a decision to be made, or an action to take? If you are “updating” the rest of us on the “status” of your project, will our work or the things we must do be changed by knowing this new, updated status? Is it to bring people together to forge deeper connections as …