Image Credit: Aviation Performance Solutions

The Expectations Stall

Lance Accountability, Ideas, Leadership, People Leave a Comment

This post is longer and more detailed than what I normally publish here. Hopefully, you will enjoy learning something different, which will give a deeper insight into the more familiar, and therefore make this post worth the extra time. Grab yourself a cup of coffee and get comfy… I’ve been thinking a lot over the last year about the way Expectations, …

On Disagreement

Lance Accountability, Communication, Ideas, Integrity, Leadership Leave a Comment

A few thoughts and observations about Disagreement — what it is, what it’s not, and why it matters. The pdf version of what follows is available here. Feel free to download it and use it however you wish. NOTES 1 – The banalities and absurdities of being a modern corporate employee were hilariously brought to life on TV with The Office …

Ignorant vs Wrong

Lance Accountability, Discipline, Ideas, Leadership, Simplicity Leave a Comment

In 2012, Apple released its “Maps” app to try to keep its loyal users from leaving its Cupertino-centered universe and using the mapping wonder of its rival, Google Maps. The epic fail of the Maps release instantly became evident. Beyond the obvious technical glitches of the melting cities and missing images, there was a much more fundamental problem: wrong directions. In …

Holiday Tomatoes

Lance Ideas, Integrity, Leadership, People Leave a Comment

Gold foil wrapper … snowflake graphics … “LIMITED EDITION” … of course you’re buying those special Christmas cherry tomatoes over the ones in the nondescript green plastic basket, right? If you think both the question and the packaging effort are ridiculous because there’s nothing particularly Christmas-y about cherry tomatoes, you’re quite right. And you’re missing the point. The logic of a …

People Matters

Lance Leadership, People Leave a Comment

It would be a crime on the high seas if a ship’s captain threw crew members overboard instead of cargo in an attempt to lighten the ship in the midst of a storm. Yet, corporations do this so routinely (routinely … routinely … routinely … routinely) that it is news when it doesn’t happen: Oh wait …   This isn’t a post saying layoffs are evil and …