Taste vs Tested

Lance Creativity, Excellence Leave a Comment

When creating something of value is the name of the game, how do you decide what to make? Whether you are working with wood, fabrics, water colors, circuit boards, pixels, or words, there are two basic approaches: You decide for yourself. Someone else tells you. These two starting points are true even when you factor out those order-taking situations in which …

Too Busy to Be Productive

Lance Discipline, Integrity, Leadership, People Leave a Comment

There’s looking busy and there’s actually getting stuff done — a concept famously illustrated by one George Costanza: Of course, the art of appearing super busy lies in more than just a stressed facial expression: a meeting calendar full of “back-to-back-to-back” meetings that require a “hard stop” is even better. All too often, public expressions of one’s busyness become social plumage conveying …

Even the Trash Cans

Lance Excellence, Ideas, Leadership Leave a Comment

There are few more immersive experiences than a trip to a Disney theme park. The details you don’t notice are a testament to the thousands of details that harmoniously blend together in the background to create a seamless, magical experience. “Show” is one of Disney’s guiding principles of quality, and adhering to it means ensuring every last detail is in …

Push to Change

Lance Accountability, Leadership, People, Simplicity Leave a Comment

If you were to setup shop outside the men’s bathroom on the floor where I work, and observed the comings and goings there for any length of time, a few observations would soon manifest themselves: The large silver button meant to provide assistance in opening the bathroom door to folks with disabilities gets A LOT of work. None of the …

Le’ Go of Me!

Lance Creativity, Discipline, Ideas, Leadership Leave a Comment

For our last outing of the Christmas break, we took our kids to see The Art of the Brick art exhibit over the weekend. As expected, the art Nathan Sawaya has created out of nothing but Lego bricks (and the occasional fishing line) was breathtaking. As expected, Sawaya’s art — ranging from 2D and 3D recreations of famous pieces of art like Van …