Whom Do You Serve?

Lance Creativity, Leadership, People Leave a Comment

A riddle for a Friday, adapted from one discussed by author Shane Snow in his book Smart Cuts: You’re the CEO of your company, and you are out for a drive, breaking in this new beauty down a strip of blacktop winding its way through a picturesque forest. The air is heavy with mist, with a light rain struggling to commence. As you navigate the serpentine …

The Takings Clause

Lance Accountability, Integrity, Leadership Leave a Comment

Things that get taken: credit offense parking spaces my seat too much time the TV remote ideas lunch money umbrage exception hostages shortcuts spot in line private property for public use There’s a certain air of negativity when things get taken. Likewise, when responsibility gets “taken,” responsibility is being done wrong. Leaders who publicly stand up and solemnly intone the …

Complicated vs Complex

Lance Ideas, Leadership, Simplicity Leave a Comment

Complicated: a lot of moving parts high number of places where errors can arise understanding the mechanics is difficult but attainable once mechanics are understood, predictability follows because the connections are linear Complex: a lot of interrelated parts high number of places where exponentially higher number of variations can arise understanding the mechanics is difficult but attainable despite understanding the mechanics, predictability remains impossible because the connections are …