I Wish I Could Hear You…

Lance Excellence, Integrity, Leadership, Simplicity Leave a Comment

… but we have a policy … See if you recognize these scenarios: 1) At a company which claims “Customer Sevice is Job #1!” — One customer proves to be untrustworthy, so a policy is implemented. Time passes… Because there is a policy in place, all customers must be treated as if they are untrustworthy. 2) At a company which …

7/20/69

Lance Creativity, Discipline, Excellence, Leadership Leave a Comment

An audacious goal…   A ridiculous time line…   Necessary tools and materials that hadn’t been invented yet…   Starting already behind the competition…   A vision that had to overcome the loss of the Leader…   An organization that had to face catastrophic failure…   Despite all this … MISSION ACCOMPLISHED:   What’s your excuse for not leaving your …

No Time Like Now

Lance Creativity Leave a Comment

Imagine being faced with an intractable contradiction — a problem demanding a solution but yielding nothing close to one … Imagine the convention-busting audacity it requires to claim to solve such a puzzle … by questioning humanity’s very understanding of time itself … Imagine being RIGHT …   What sacred premise are you unwilling to question in your search for a …